Gang Run Printing stands behind the quality of its products and services. If you are not satisfied with your purchase from us, contact Customer Service by phone at 1-888-362-4461 within 24 hours from the date you receive it (or the date it was scheduled to arrive).
GangRunPrinting.com is committed to customer satisfaction, and we do everything possible to ensure excellent printing quality. Gang Run Printing will run your order through our 20-Point Checklist for errors. You will be responsible for fixing any errors discovered in the process, or you can authorize us to print as is; however, you are subject to the following exclusions listed below under File Submissions, and Shipping and Delivery.
Certain circumstances are beyond our control and are not covered by this guarantee. Please note that we cannot be responsible for:
Spelling, punctuation, or grammatical errors made by you.
Inferior quality or low-resolution of uploaded images.
Design errors or color selection errors introduced in the artwork file creation process submitted by you.
Errors in user-selected options such product type, size, finishing options, or quantity.
Incorrect dimensions, image orientation, or file submission in accordance with Gang Run Printing specifications.
Color match guarantee without a hard copy proof approval.
Delivery delays due to improperly prepared files.
Duplicate orders by the customer.
Incorrect file layout for folding, scoring, hole drilling, die cutting or other custom services.